After I updated bliss won't start. How do I fix it?

Occasionally, when bliss is updated, its internal configuration may become corrupt.

A note for VortexBox users: the quickest way for you to fix this is to delete bliss, then install it again. You won't lose any fixes nor settings.

For other users, the good news is that recovery is fairly straightforward. bliss's code is copied to a cache area from where it is executed; it is this cache that is also the subject of the update. This means that the cache can simply be removed and bliss should work again on restart.

How to get back to the original version

  1. Stop bliss
  2. Open a file explorer and navigate to the following standard* locations:
  3. Windows XP C:\Documents and Settings\[username]\.bliss
    Windows Vista, 7, 8 and 10 C:\Users\[username]\.bliss
    Mac OS X (see below) /Users/[username]/Library/Application Support/bliss
    Linux /home/[username]/.bliss
    VortexBox /root/.bliss
  4. Delete the code folder
  5. Restart bliss

* I say "standard" locations... these are just defaults. If you have customised your computer so that user files are stored in a different location, you will have to substitute that location for the above.

Windows users may receive a message stating that the code folder could not be deleted because it is already in use. In this case, restart your computer before trying to delete the code folder again.

How to update after a failed in-app update

If you haven't already, follow the instructions above.

Then download the latest installer from our downloads page and re-install manually.

A note for Mac users

Mac users may have trouble finding the Library folder. That's because this folder is hidden by default in more recent versions of OS X. There are a number of alternatives to make it visible but if this is just a one-off it may be easiest to use "Go to folder":

  1. Open Finder
  2. In the Go menu, click Go to Folder
  3. Enter: ~/Library/Application Support/bliss and click Go

You should be able to see the code folder, so now you can delete it!

Any other FAQs I forgot or clarifications required? Post your ideas below!

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